Satisfaction Presents Customer Service is the New Marketing

by Scott Beale on January 10, 2008 · 2 comments

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Our friends over at at the people-powered customer service company Satisfaction (see my previous post) are organizing Customer Service is the New Marketing, a one day summit on customer service taking place February 4th at The Golden Gate Club in San Francisco. They are offering a 25% discount to Laughing Squid readers (use code “SQUID”) who are interested in attending the conference.

This conference brings together innovative business leaders from several industries to share tips and suggestions about how they got their own organizations to do customer service differently. Confirmed speakers include Tony Hsieh, CEO of Zappos; Alex Frankel, author of “Punching In”; Michael Murphy, head of customer service for Virgin; Robert Stephens, founder of The Geek Squad; and many more below.

Here Are A Few Related Posts You Might Enjoy:

- People-Powered Customer Service Via Satisfaction

- Get Satisfaction Launches Overheard, Customer Service via Twitter

- Seth Godin, Marketing Guru Action Figure by Archie McPhee

- The Big Word Project, Dictionary Based Viral Marketing

- Bob Dylan Viral Marketing Message Generator

filed under Events, San Francisco

Written by Scott Beale

Scott has written 5044 posts on Laughing Squid.

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{ 2 comments… read them below or add one }

1 Micki Krimmel January 10, 2008 at 3:21 pm

Yay, I’ll be there! Haven’t been to SF in a while. I’m really looking forward to this. Go, Satisfaction, go!

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2 harry_l September 25, 2008 at 8:07 am

Thanks for letting us know about this, i am actually working on a study on customer service issues and I have a great interest in such meetings. Do you have any other updates?
http://michaelcarnell.palmettobug.com/2008/09/1...

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