Jack Vale Calls Well-Known Retail Stores and Exposes Bad Customer Service

Internet prankster Jack Vale conducts a new social experiment where he calls well-known retail stores and exposes bad costumer service. On a few occasions, Vale calls and asks if the store carries a certain item (a certain DVD set, a yoga mat, etc.) and the employee quickly says “no” without checking. After hanging up, he then walks into the store and quickly finds the item in question.