PayPal Makes Buyer Destroy a Valuable Antique Violin To Get a Refund

Erica, a Regretsy reader, recently sold an old French violin to a Canadian buyer who then disputed the violin’s label. In order for the buyer to get his money back, PayPal required him to completely destroy it and send the photographic evidence (which is clearly listed in their Buyer Protection dispute resolution statement). While the label may have not been correct, the actual violin pre-dated WWII, was authenticated by an experienced luthier and was valued at $2500. According to Erica, PayPal “100% defended their action and gave me the party line”. The entire story is over at Regretsy.

image via Regretsy