Every year Jim and Dylan receive hundreds of letters addressed to Santa that mysteriously arrive at their apartment on 22nd Street in Chelsea. New York Times City Room featured a short film by Sarah Klein and Tom Mason of Redglass Pictures about the tremendous responsibility these two men felt to properly respond to the letters.
Jim did his best to explain. He told me that for the past few years, he and Dylan had received a few letters addressed to Santa and had always assumed it was because of a mistaken address. They ignored them. But this year, the tally was nearing 400 letters — with 20 to 40 new ones arriving each day. They had done every Internet search they could think of trying to link their address to something that might explain it, like the Postal Service or Macy’s, but they had come up with nothing.