Four months ago we started using the hosted help desk service Zendesk to provide support for our Laughing Squid Hosting customers. The service has been really great so far. It’s easy to configure and use, has a nice clean interface and they are always adding new features. In fact we’ve been working with the Zendesk founders to push through a few feature requests of our own and they’ve been really responsive.
Michael Folmer Hansen, Zendesk’s VP of Evangelism, is in San Francisco this week and is hosting a Zendesk Meetup on October 16th at 21st Amendment.
photo by Scott Beale